Privacy Policy
Last updated: October 19, 2025
1. Introduction
At AegisMind, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Username and password (encrypted)
- Subscription tier and payment information
Usage Data
We automatically collect information about your interactions with the Service:
- Conversation prompts and AI-generated responses
- Usage statistics (number of conversations, tokens used)
- Technical data (IP address, browser type, device information)
- Performance metrics and quality scores
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process your transactions and manage your subscription
- Improve and optimize our AI models and synthesis algorithms
- Monitor usage patterns and enforce usage limits
- Communicate with you about the Service
- Detect and prevent fraud or abuse
4. AI Model Providers
AegisMind orchestrates multiple third-party AI models, including:
- OpenAI (frontier models, subject to availability)
- Anthropic (frontier models, subject to availability)
- Mistral AI
Your prompts are sent to these providers to generate responses. Each provider has their own privacy policies and data practices. We recommend reviewing their privacy policies for more information.
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Regular security audits and updates
- Access controls and authentication
Conversation history and usage data are stored securely and retained for service improvement purposes. You can request deletion of your data at any time.
6. Data Sharing
We do not sell your personal information. We may share your data with:
- AI Service Providers: Your prompts are sent to third-party AI models for processing
- Payment Processors: For subscription and payment processing (Stripe)
- Service Providers: Hosting and infrastructure providers
- Legal Requirements: When required by law or to protect our rights
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns with Google Analytics
- Improve Service performance
You can control cookies through your browser settings.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your conversation history
- Opt-out of marketing communications
- Object to data processing
To exercise these rights, please contact us through your dashboard settings.
9. Data Retention
We retain your data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes. You may request deletion of your account and associated data at any time.
10. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: customers@aegismind.app
- Through your dashboard settings
- Via our support page